I wanted to take a minute to express my sincere gratitude for the help your customer rep Michelle P.
I had placed an order earlier today and I had went back online to show someone the cover that I had purchased. They usually follow what I do and they wanted to order the same. While I was online Michelle P had asked if she could help.
And that she did, I gave her the discount that was sent to my email address and she had told me that the code was not coming up in the system. I thought oh well I needed the cover anyway.
But not Michelle P., nope she didn’t just push it aside. She applied a discount, and I was very surprised. I am a fleet manager for a Dodge dealership and as a matter of fact I built the fleet department that I run.
Trust me, this young lady is what customer service is all about. I think she deserves a pat on the back from her management team and if you could please let me know that it was done.
Because of her just this afternoon alone there were 8 more people here checking out your site. You just never know who you’re talking to and that young lady hit a home run there.
Thank you Michelle P.
